FAQs
What is your shipping policy?
We ship nationwide across the United States. Orders are typically dispatched within 1–2 business days.
Once dispatched, orders usually arrive within 4–7 business days, depending on your location and shipping region.
At this time, we ship within the U.S. only.
Who develops your recipes?
All Gymkhana Fine Foods recipes are chef-crafted by the team behind Gymkhana, the two-Michelin-starred Indian restaurant in London.
They are developed using the same techniques, flavor philosophy, and standards as the restaurant — adapted carefully for the home kitchen.
How are you associated with Gymkhana, the restaurant?
Gymkhana Fine Foods was created by the same team behind Gymkhana, the Michelin-starred restaurant in London.
Our sauces and marinades are crafted to bring the flavors and philosophy of the restaurant into your home — without shortcuts.
Are your products all natural?
Yes. Our products are made with all-natural ingredients and contain no artificial flavors, colors, or preservatives. And contain no artificial colors, preservatives, or seed oils
How spicy are your sauces and marinades?
Heat levels vary by product. Some are mild and aromatic, while others bring more heat.
Each product page includes guidance on spice level to help you choose what suits your taste.
PRODUCT
Are your products vegan?
Some of our sauces and marinades are vegan, while others contain dairy or other non-vegan ingredients.
Please refer to the ingredient list on each product page for the most accurate information.
Do you have gluten-free options?
Our products are not certified gluten-free, but we do not use gluten-containing ingredients in our recipes.
Please note that our products are made in facilities that may handle gluten. Always review the ingredient list on each product page.
Do you have nut-free options?
Some of our sauces and marinades are made without nuts, while others contain tree nuts, depending on the recipe.
Please review the ingredient list on each product page to confirm whether a specific product is suitable for you.
Do your products contain allergens?
Some of our products contain common allergens such as milk (dairy) and tree nuts.
Because recipes vary, we recommend reviewing the ingredient list on each product page before purchasing or consuming.
Are your products seed-oil free?
Yes. All Gymkhana Fine Foods sauces and marinades are seed-oil free.
How should I store the products?
All products are shelf-stable until opened. Once opened, refrigerate and consume within the timeframe noted on the jar.
Always use a clean utensil to maintain freshness.
What is the shelf life?
Each jar is labeled with a best-before date. Unopened products typically have a long shelf life.
ORDERS & SHIPPING
Do you accept returns?
Due to the nature of food products, we are unable to accept returns on opened items.
If your order arrives damaged or incorrect, please contact us at [email protected], and we’ll make it right.
How can I contact you?
For any questions or support, please reach out to [email protected].
SUBSCRIPTION
Where can I view my subscription account?
You can access your subscription details by logging into your accoun there.
Once logged in, you'll see your Subscription Dashboard where you can view and manage upcoming orders, make product changes, or update delivery preferences.
How do I cancel my subscription?
Our subscriptions are fully flexible—you can pause, skip, or cancel anytime. To cancel, simply log into your account here, go to “Manage Subscriptions,” click on the product you’d like to cancel, and select “Cancel.”
How do I swap products in my subscription?
Looking to try something new? Just log into your subscription account here, click “Manage Subscription” next to your product, and select “Swap this for a different product.” Easy as that.
Can I change the date of my next subscription order?
Yes! When logged into your subscription account here, you’ll find options under Your Next Order—including Send Now, Reschedule, or Skip. You’re in full control of when your order arrives.
When will I be charged for my next subscription order?
You’ll be charged on the day your subscription renews. You can see and manage upcoming charge dates by selecting “View Upcoming Orders” in your account here.
How do I update my address or payment details?
To update your shipping address or payment information, log into your account here and click on “Address & Payment Details.”
For security, when editing payment details, a secure link will be sent to the email associated with your subscription.
SUSTAINABILITY
Is your packaging recyclable?
Yes, our glass jar and sleeves are 100% recyclable.
CONTACT
Who do I contact with questions or concerns?
Feel free to send us an email at [email protected] and we’ll get back to you as soon as we can.
How do I get in touch with the Gymkhana restaurant?
Please visit Gymkhana to get in touch
Who should I contact If I am interested about wholesale or export?
Please send an email to [email protected] and we’d love to explore opportunities to expand Gymkhana Fine Foods.